Custom Cables for OEMs & Integrators: How We Delivered for Mr. Steam

Custom Cables for OEMs & Integrators: How We Delivered for Mr. Steam

When your business manufactures high-performance systems, every connection must be reliable. Off-the-shelf cables may suffice in simple setups, but in complex, high-spec installations, the wrong cable (or no cable on site) can delay projects, trigger emergency field visits, and erode trust with clients.

That’s why leading OEMs, integrators, and distributors partner with us to design custom cables that meet exact performance, environmental, and installation requirements. One standout example is our work with Mr. Steam, a recognized name in steam shower technology. Their project with us shows exactly how a B2B-focused cable supplier can solve complex challenges and deliver measurable value.

The Challenge: Long-Distance Control in Harsh Conditions

 

 

Mr. Steam’s steam shower systems use control units. For example, their iTempo and iSteam models use control units to manage temperature, duration, and other features. In many installations, the control unit must be placed far from the steam generator, sometimes in another room entirely.

The challenge? The standard 30-foot cables weren’t long enough. Installers needed a solution that could:

  • Run up to 60 feet without signal loss
  • Perform reliably in humid, high-moisture environments
  • Integrate seamlessly with existing hardware
  • Meet Mr. Steam’s stringent quality standards
 

The Solution: A 60-Foot Custom Control Cable

We collaborated with Mr. Steam’s engineering team to design a custom 60-foot control cable built to handle both the distance and the environment. It featured moisture-resistant construction, robust shielding for signal integrity, and precise connector matching for plug-and-play ease. The industrial-grade jacket material was selected specifically for spa conditions, extending cable life and reliability. The result: a cable that not only performed reliably but also simplified installation and layout flexibility.

This was no longer just a cable; it was a purpose-built component designed to integrate seamlessly into Mr. Steam’s ecosystem and make installers’ jobs easier.

Why OEMs Choose Custom Cables

Our Indipro In-House Engineer Solders a Custom Cable for a Customer

 

When an OEM approaches us for a custom cable, it’s rarely just about length.

It’s about solving a real operational problem. One client may need exact cable measurements to prevent installation delays and wasted labor. Another may face harsh environments such as heat, cold, moisture, or chemicals all of which can destroy standard cables in months.

Custom engineering also solves connector mismatches. Many manufacturers operate with a mix of proprietary and legacy systems, so we build cables that bridge those systems seamlessly, eliminating the need for bulky adapters.

For example, Mr. Steam, performance over distance was a factor. Long cable runs could degrade signals or cause voltage drops. So, we selected materials, shielding, and strategic engineering to ensure stable performance end-to-end.

And because at Indipro we know that branding matters, we offer custom labeling, color coding, and even private branding to help OEMs maintain a consistent look while making servicing easier.

Industries We Serve

While our Mr. Steam work sits within spa tech, the need for rugged, reliable, purpose-designed cabling spans multiple sectors:

  • HVAC & Building Automation where panel-to-sensor lengths and environmental resistance matter.
  • Emergency Response Vehicles, demanding cables tough enough for rough conditions.
  • Live Events & Broadcast, needing lightweight yet hardwearing setups for frequent rigging.
  • Renewable Energy, requiring long-lasting outdoor-rated cables for solar, wind, and storage systems.
 

Our Process: Fast, Reliable, Scalable

We follow a structured, efficient workflow:

  • Consultation – We listen to your performance, length, and environment needs.
  • Prototyping – A sample cable for fit, functionality, and durability testing.
  • Approval – You sign off before full-scale production begins.
  • Production & Quality Control (QC) – Every cable gets tested.
  • Delivery – On time, on spec, every time.

Whether you’re ordering 10 prototypes or 10,000 production units, we scale reliably without compromising quality.

Looking for a cable partner who understands your industry?

From spa and wellness leaders to HVAC, live events, and renewable energy, we've delivered reliable custom solutions and more.

Contact us today for a fast, precise quote on your next B2B cable project.

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